Episodes
Sunday Feb 14, 2016
What's the Best Medium for Communicating an Apology?
Sunday Feb 14, 2016
Sunday Feb 14, 2016
You're in charge.You made a mistake. Now what do you do? What do you owe those you've wronged and how do you deliver your mea culpa? Jill Geisler says doing it right could earn you respect.
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